About Us

About Us

New Zealand Heat Pumps Head Office Team is based in Christchurch, directed by Aaron Trotter.

Call Free on 0800 200 400

New Zealand Heat Pumps is known primarily for supplying and installing top named brands of high-wall and floor console heat pumps for domestic customers, and also fully ducted systems for large new homes and commercial clients.

In addition to this experience of recommending tailored solutions for each individual customer, they also provide a cleaning and ongoing maintenance service that is particularly attractive to commercial and industrial clients. Reaching also as far north as Auckland, and south to Dunedin, New Zealand Heat Pumps continue to provide quality heating and air-conditioning solutions along with exciting offers to fellow New Zealanders.

The New Zealand Heat Pump Experience

From the moment we receive your initial enquiry, our primary concern is providing you with the most efficient heating solution, tailored to your specific environment. Through research and our experience, we can confidently recommend to you the most appropriate options for your room space, purpose, and budget. We know you’ll find us very competitive in our pricing.

As we supply only the highest quality brands, we can confidently provide you with a 5 Year Parts and Labour Warranty. If you choose a Fujitsu model, we offer a full 6 Year Fujitsu Parts and Labour Warranty, so you can rest assured your investment is taken care of.

Healthy comfort for your home

Prompt guaranteed service & quality products

Designing a Heating Solution for your Home

We consider the purpose of the heating solution and any constraints that may apply, to ensure the positioning of the heating unit or ducted system obtains maximum coverage and efficiency. We always recommend the optimum position for the interior and exterior units so they don’t impose visually or audibly upon the occupants. In fact, the models we supply are the quietest and most aesthetically pleasing available on the market. These units are chosen for their ease of use, reliability and stylish design.

When our installation team arrives on site

You’ll find us to be friendly, professional and courteous. Once the heat pump is operational, we will ensure we’ve tidied up after ourselves, leaving no dust, dirt or rubbish anywhere. We will vacuum the immediate area and test the unit to ensure it is running at top performance. When we are satisfied this has met our standards, we’ll happily guide you through any operational queries you may have. Once you are confident you can operate the unit for heating, cooling and dehumidifying, we’ll leave you with our contact details so when it’s time for the unit to be serviced it won’t be a bother to organise – simply give us a call and we’ll arrange it for you.

And after the installation…

Other than feeling warm and relaxed, you won’t even know we’ve been there! We care to know how much you are enjoying your new heating system so feel free to drop us a line anytime with your feedback. We look forward to being of service to you and to anyone you know that would also appreciate the benefits we provide through New Zealand Heat Pumps.

Get your heat pump in 3 easy steps

highest standards
Step 1.

Call Us on 0800 200 400

Have a chat with our experienced team about what you’d like to achieve through heating or cooling your home.

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Step 2.

Arrange a FREE Assessment

Confirm a time with us and we will perform a free onsite assessment and quote. We will recommend to you the model best suited to your requirements.

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Step 3.

Let’s Get It Done!

Accept the quote and confirm a time for our team to install your brand new heating solution. Now sit back and relax while we transform your living experience. You’ll wonder how you ever got by before!